Friday 1st November 2019

Autosync 1 Performance Issues

We have received multiple reports of issues when synchronizing orders from a number of selling channels. Our development team is looking into this as a matter of priority. Apologies for any inconvenience caused by this.

Please be advised that the affected orders will be re-downloaded automatically so you do not need to take any actions from your end.

UPDATE: Our developers have found what has caused the issue and are applying the needed changes to fix the affected orders.

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