All systems are operational

About This Site

Welcome to the Linnworks status page. Here you can find the information about current system health status. All times are shown in Coordinated Universal Time (UTC). Status updates may not be instant.

Past Incidents

Saturday 18th August 2018

No incidents reported

Friday 17th August 2018

No incidents reported

Thursday 16th August 2018

No incidents reported

Wednesday 15th August 2018

No incidents reported

Tuesday 14th August 2018

Support Center Operational - Issue resolved

The problem with the live chat access button not being displayed is now resolved and the chat client can be accessed as usual. We apologize for this down-time of our live chat services.

Support Center Issue identified

We are aware that the live chat access button is currently missing from linnworks.net and our website. This has been reported to our support application provider who are currently trying to resolve the problem. Please be advised that you can contact us through the ticket system and over the phone without issues. We apologize for this and hope to update you soon with a resolution. Thank you for your patience.

Sync Status and Automation Logs Operational - Issue resolved

We are happy to announce that we have resolved the issue with the synchronization routine we experienced earlier. The service is operating normally and we are currently monitoring the system status. Thank you for your patience.

Sync Status and Automation Logs Issue identified

Please be advised that we are currently experiencing issues with our synchronization routines. Delays with order and inventory updates are to be expected as well other system components taking longer to complete. Please rest assured that we identified the cause of the issue and are actively working to resolving it. Once the issue is resolved the system will start working as intended and the processes which were started prior to the issue will be completed. We sincerely apologize for the inconvenience this may cause. Further update will follow as soon as possible.

Monday 13th August 2018

No incidents reported

Sunday 12th August 2018

No incidents reported

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