The problem with the live chat access button not being displayed is now resolved and the chat client can be accessed as usual. We apologize for this down-time of our live chat services.
Support CenterIssue identified
We are aware that the live chat access button is currently missing from linnworks.net and our website. This has been reported to our support application provider who are currently trying to resolve the problem. Please be advised that you can contact us through the ticket system and over the phone without issues. We apologize for this and hope to update you soon with a resolution. Thank you for your patience.
Sync Status and Automation LogsOperational - Issue resolved
We are happy to announce that we have resolved the issue with the synchronization routine we experienced earlier. The service is operating normally and we are currently monitoring the system status. Thank you for your patience.
Sync Status and Automation LogsIssue identified
Please be advised that we are currently experiencing issues with our synchronization routines. Delays with order and inventory updates are to be expected as well other system components taking longer to complete. Please rest assured that we identified the cause of the issue and are actively working to resolving it.
Once the issue is resolved the system will start working as intended and the processes which were started prior to the issue will be completed. We sincerely apologize for the inconvenience this may cause. Further update will follow as soon as possible.