All systems are operational

About This Site

Welcome to the Linnworks status page. Here you can find the information about current system health status. All times are shown in Coordinated Universal Time (UTC). Status updates may not be instant.

Past Incidents

Wednesday 4th August 2021

No incidents reported

Tuesday 3rd August 2021

No incidents reported

Monday 2nd August 2021

No incidents reported

Sunday 1st August 2021

No incidents reported

Saturday 31st July 2021

No incidents reported

Friday 30th July 2021

Shipping Service Operational - Issue resolved

myHermes have re-enabled access to their API and labels can now be printed. The performance issues that have occurred last week are being monitored.

Shipping Service Performance Issues - myHermes

In order to resolve the ongoing issues with printing shipping labels, myHermes have disabled their API link with Linnworks, and it is currently not possible to print myHermes shipping labels via Linnworks. myHermes and Linnworks are investigating these issues in collaboration and once a solution is applied, the API link will be re-enabled.

Thursday 29th July 2021

Channel Synchronization Operational - Issue resolved

We have resolved the issue we experienced earlier with Amazon Inventory sync. The sync should be going through uninterrupted.

Channel Synchronization Partial Outage - Synchronization

We have identified an issue with Amazon Inventory sync. Some customers may notice their stock level syncs failing with an error message talking about fulfillment_center_id. Our developers are looking into reasons why Amazon is rejecting our feeds.

Third Party Status Pages:

BT (British Telecom) Check Status
eBay System AnnouncementsCheck Status
eBay System StatusCheck Status
Amazon Web Services Check Status
Rackspace Check Status
Down Detector Check Status
ObjectRocketCheck Status
Support CenterCheck Status