All systems are operational

About This Site

Welcome to the Linnworks status page. Here you can find the information about current system health status. All times are shown in Coordinated Universal Time (UTC). Status updates may not be instant.

Past Incidents

Monday 20th September 2021

No incidents reported

Sunday 19th September 2021

No incidents reported

Saturday 18th September 2021

No incidents reported

Friday 17th September 2021

No incidents reported

Thursday 16th September 2021

Channel Synchronization eBay Token Expiration

The issue has been resolved earlier. Channel integrations that have been disabled yesterday, can be re-enabled and tested and this should not occur again.

Channel Synchronization eBay Token Expiration

There are still some issues related to eBay integration authorization tokens expiring frequently. Our developers have made some improvements however they are still working on addressing the cause. To re-enable an integration, please hit the Test button in integration config and if the test is successful, re-enable the channel. If an error is returned, you would need to create a new token as described here - https://help.linnworks.com/support/solutions/articles/7000024275-ebay-token-expiry-generation Please note that all order despatch notifications that might have failed as a result of this issue will be re-submitted automatically.

Channel Synchronization eBay Token Expiration

The eBay Authorization Token issue should now be resolved. Our engineering team is currently looking into the cause of the problem together with eBay support.

Wednesday 15th September 2021

eBay Token Expiration

eBay Authorization Tokens are currently expiring prematurely. Updates to follow once more information is available.

Tuesday 14th September 2021

eBay Authorization Tokens

The eBay Authorization Token issue should now be resolved as we're seeing authorizations complete. Thank you for your patience while we worked through the issue.

eBay Authorization Tokens

Linnworks Engineers are aware of an ongoing issue regarding eBay's Authorization Tokens and are currently investigating. We will provide updates as quickly as possible, thank you.

Third Party Status Pages:

BT (British Telecom) Check Status
eBay System AnnouncementsCheck Status
eBay System StatusCheck Status
Amazon Web Services Check Status
Rackspace Check Status
Down Detector Check Status
ObjectRocketCheck Status
Support CenterCheck Status