Friday 5th August 2016

Ticket System Scheduled Maintenance, scheduled 3 years ago

We will be moving to the new support solution therefore in order to sync all the tickets, we will be temporarily closing the possibility to create new tickets and posting replies in the open/pending tickets. It also mean that we won't be responding to the current open and pending tickets during the migration period.

Ticket system won't be accessible from Saturday (6 August) 04:00 UTC. It should be back online in about 8 hours.

Live Chat and Phone support will be available until 20:00 UTC on Saturday (6 August) and from 5:00 until 20:00 UTC on Sunday (7 August). You can also email us at for any urgent matters.

Maintenance status updates will be posted here.

Third Party Status Pages:

BT (British Telecom) Check Status
eBay System AnnouncementsCheck Status
eBay System StatusCheck Status
Amazon Web Services Check Status
Rackspace Check Status
Down Detector Check Status
ObjectRocketCheck Status
Support CenterCheck Status