Thursday 15th December 2016 Performance Issues

There are sporadic connectivity issues on some of our European servers caused by DNS resolution problems on AWS as reported on their status page:

As of now, this affects the following of our services:

  • Live chat service

  • Ebay Notification service

  • Linnworks home page with documentation (

  • Linnworks Status page

AWS have identified the root cause and are working to resolve the issue on their end.

Third Party Status Pages:

BT (British Telecom) Check Status
eBay System AnnouncementsCheck Status
eBay System StatusCheck Status
Amazon Web Services Check Status
Rackspace Check Status
Down Detector Check Status
ObjectRocketCheck Status
Support CenterCheck Status