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About This Site

Welcome to the Linnworks status page. Here you can find the information about current system health status. All times are shown in Coordinated Universal Time (UTC). Status updates may not be instant.

Past Incidents

Friday 13th January 2023

Shipping Service Royal Mail Cyber Incident - Severe disruption to Royal Mail International export services

As of 7PM this evening (13th of January) it will not be possible to produce any International labels using Royal Mail OBA integration due to a Cyber Incident that occurred with Royal Mail. An error will be produced to all users and it will only be possible to produce domestic Royal Mail labels. Further information: https://help.linnworks.com/support/solutions/articles/7000079525

Thursday 12th January 2023

No incidents reported

Wednesday 11th January 2023

No incidents reported

Tuesday 10th January 2023

No incidents reported

Monday 9th January 2023

No incidents reported

Sunday 8th January 2023

No incidents reported

Saturday 7th January 2023

No incidents reported

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