Some systems are experiencing issues

About This Site

Welcome to the Linnworks status page. Here you can find the information about current system health status. All times are shown in Coordinated Universal Time (UTC). Status updates may not be instant.

Past Incidents

Monday 5th September 2022

Shipping Service Evri (My Hermes) issue

The previous issue with users unable to print Evri labels has now been resolved.

Shipping Service Evri (My Hermes) issue

Users are currently unable to print labels for Evri (My Hermes). The following error is returned: "Error: The request was aborted: Could not create SSL/TLS secure channel." The issue is being investigated.

Sunday 4th September 2022

No incidents reported

Saturday 3rd September 2022

No incidents reported

Friday 2nd September 2022

No incidents reported

Thursday 1st September 2022

Inventory Management Operational - Issue resolved

We have resolved the issue with the Purchase orders module we experienced earlier. Thank you for your patience!

Inventory Management Issue identified

We have identified an issue with our Purchase orders module. Customers may experience issues with saving or removing items and quantities in purchase orders. If possible, please refrain from editing purchase orders until the issue is resolved. We have notified our development team who are working on resolving the problem. Apologies for the inconvenience this may cause you.

Wednesday 31st August 2022

No incidents reported

Tuesday 30th August 2022

Shipping Service Operational - Issue resolved

(New) Amazon Shipping integration performance should be back to normal and we will continue to monitor for any issues.

Shipping Service Partial Outage - New Amazon Shipping

There is an emergency maintenance happening for (New) Amazon Shipping integration due to degraded performance, which will prevent labels from getting printed for this courier.

As soon as the emergency maintenance is finished, you will be able to print the labels and the performance will be further monitored by the team.

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