Royal Mail Online Business Account (OBA) web services will not be available between 00:00 - 09:00 am on Saturday 6th August 2022 (BST time) due to essential maintenance on Royal Mail side. There will be a warning displayed during the maintenance time and it will not be possible to file a Royal Mail manifest during this time, however Royal Mail label printing will not be affected.

As soon as the maintenance will finish, it will be possible to file the manifest.

Synchronization issues have been fixed

Some customers are experiencing issues with migrating to the new Amazon Shipping integration. Please double-check that all steps have been followed as per this guide: https://help.linnworks.com/support/solutions/articles/7000073357

If the migration is successful but your orders are returning errors, please make sure that the following guidelines have been followed: https://docs.linnworks.com/articles/#!documentation/amazon-shipping-rules

In case nothing from the above works, please raise a ticket with Linnworks Support.