Some systems are experiencing issues

About This Site

Welcome to the Linnworks status page. Here you can find the information about current system health status. All times are shown in Coordinated Universal Time (UTC). Status updates may not be instant.

Past Incidents

Saturday 6th August 2022

Partial Outage - Royal Mail manifesting, scheduled 6 days ago

Royal Mail Online Business Account (OBA) web services will not be available between 00:00 - 09:00 am on Saturday 6th August 2022 (BST time) due to essential maintenance on Royal Mail side. There will be a warning displayed during the maintenance time and it will not be possible to file a Royal Mail manifest during this time, however Royal Mail label printing will not be affected.

As soon as the maintenance will finish, it will be possible to file the manifest.

Friday 5th August 2022

No incidents reported

Thursday 4th August 2022

No incidents reported

Wednesday 3rd August 2022

Linnworks.net platform Synchronization issue fixed

Synchronization issues have been fixed

Synchronization Platform Issue identified

We have identified an issue with our Order download procedure. Customers may experience delays with the orders coming through to linnworks. We have notified our development team who are working on resolving the problem. Apologies for the inconvenience this may cause you.

Tuesday 2nd August 2022

No incidents reported

Monday 1st August 2022

Shipping Service "Amazon Shipping" issues

Some customers are experiencing issues with migrating to the new Amazon Shipping integration. Please double-check that all steps have been followed as per this guide: https://help.linnworks.com/support/solutions/articles/7000073357

If the migration is successful but your orders are returning errors, please make sure that the following guidelines have been followed: https://docs.linnworks.com/articles/#!documentation/amazon-shipping-rules

In case nothing from the above works, please raise a ticket with Linnworks Support.

Sunday 31st July 2022

No incidents reported

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