All systems are operational

About This Site

Welcome to the Linnworks status page. Here you can find the information about current system health status. All times are shown in Coordinated Universal Time (UTC). Status updates may not be instant.

Past Incidents

Saturday 8th February 2020

Planned maintenance, scheduled 2 weeks ago

On Saturday, February 8th we will be performing maintenance on our processing servers, which is aimed at improving the overall performance of the system. The maintenance is currently planned to start at 7:00 AM UTC and last for 1 hour until 8:00 AM UTC.

During this time, certain processing and synchronization jobs may be running with delays and after the migration is over, there will be a time window in which these delays are expected until the system starts operating nominally.

In case of any long-running synchronization issues, please get in touch with our support team.

Friday 7th February 2020

No incidents reported

Thursday 6th February 2020

No incidents reported

Wednesday 5th February 2020

Deutsche Post Planned Downtime, scheduled 3 weeks ago

We would like to inform you about an upcoming patch release for Deutsche Post shipping API.

During the update the API will not be available which will cause downtime printing Deutsche Post labels.

Planned downtime (production environment): Wednesday, February 5, between 7 and 8 a.m. (CET).

Tuesday 4th February 2020

No incidents reported

Monday 3rd February 2020

Shipping service Royal Mail label printing performance

Royal Mail label printing performance should be back to normal.

Shipping service Royal Mail label printing performance

Printing Royal Mail labels may result in timeout errors or take longer than usual, we are investigating the problem.

Sunday 2nd February 2020

No incidents reported

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