Planned maintenance - Autonomous Synchronisation, scheduled 1 day ago
Please be aware that we will be performing internal maintenance to the system at 21:00 UTC on Thursday 19th January, in order to improve the speed in which it takes to run a synchronisation.
This maintenance will involve a server upgrade, which will subsequently affect all synchronisation services during the 15-30 minutes that we are expecting to experience downtime. Specifically, system capabilities such as order download, inventory sync, import and emails will not be available.
Printing serviceOperational - Issue resolved
The printing servers have now been restarted and printing jobs should now run successfully.
Printing servicePerformance Issues
We are forced to restart our printing servers as we have identified an intermittent issue that needs to be resolved as soon as possible. This may cause printing jobs to fail for users.
Wednesday 18th January 2017
No incidents reported
Tuesday 17th January 2017
Autosync 2Operational - Issue resolved
The issue with the cloud synchronization services should now be resolved and we are monitoring the behavior of the system.