Thursday 21st March 2019

Linnworks Desktop error on launch.

Some of our customers might experience issues opening up Linnworks Desktop due database migrations to a different server. This was a step that we were forced to do in order to keep the servers stable. Apologies for the inconvenience caused.

Please try the following steps:

  1. Windows+R (open Run)
  2. Type: %localappdata%
  3. Press 'Enter'
  4. Delete folders named "Linn Systems", "linnworks", "Linnworks Installer"
  5. Reinstall Linnworks Desktop with new installer downloaded from Linnworks.net (settings > general settings > Desktop Application) as administrator

This should resolve the issue. In case the above does not help - please feel free to get in touch with our Technical Support.

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